I Already Canceled, Why am I Being Charged?

You will not be charged after you cancel a subscription.

If you have previously canceled and think this charge is a mistake, please contact us with your account information and the transaction details, and we will be happy to assist. It is possible you have a second account that has not been canceled.


Send your user name and date of cancellation (if known) to support@storyboardthat.com.

Are you sure you canceled?

Check this page to make sure you took all steps necessary to cancel your subscription.

How did we do?

If I forget to cancel my subscription, will you refund the last charge?

Contact Us