Frequently Asked Questions
Other
Where's my save history?
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Error when Using Storyboard That
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Accessibility Improvements for Chrome
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Download / Export
What are the Download Options?
Download a Slide Presentation
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Account Settings
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Storyboard Creator
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Teacher Dashboard
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Students & Classes
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Add Storyboard That App to Canvas
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My students can't save!
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What Are Classes?
My Student has a Free Account. How can I change them to a student?
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How to Import Grades Using Google Classroom
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How do I share an assignment with other teachers?
Example Assignments
Delete Assignment
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How Do Students Submit Assignments?
What is a Template?
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How to Share an Assignment to Google Classroom
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Print All Storyboards in an Assignment
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Admin Dashboard
Admin: Add Teachers
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Business Edition
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- If I forget to cancel my subscription, will you refund the last charge?
If I forget to cancel my subscription, will you refund the last charge?
Updated
by Abigail
Yes, we can refund your most recent payment as long as you have not been using your account.
Request a refund within two weeks of the charge and we will happily refund your money. Depending on the form of payment, the refund may take 7-10 business days to be processed.
If you are on a monthly subscription. We are able to refund one month maximum if there has been no usage on the account in the last two weeks.
Send your request to support@storyboardthat.com or call 617-607-4259.
