If I forget to cancel my subscription, will you refund the last charge?

Abigail Updated by Abigail

Yes, we can refund your most recent payment as long as you have not been using your account.

Request a refund within two weeks of the charge and we will happily refund your money. Depending on the form of payment, the refund may take 7-10 business days to be processed.

If you are on a monthly subscription, we are able to refund one month maximum if there has been no usage on the account in the last two weeks.

Send your request to support@storyboardthat.com or call 617-607-4259. 

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