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Cancel Subscription

Cancel your paid subscription to Storyboard That under Manage Subscription.

Need to cancel your Storyboard That subscription? How do I cancel my subscription? The cancellation process is slightly different depending on the type of account you have and whether you are cancelling via desktop or mobile phone.

Cancel an Education Account

  1. Log into Storyboard That.
  2. Click on Settings and in account Settings and click Manage Subscription.
  1. Click Cancel Subscription under Additional Options.
  1. Still want to cancel? Click the orange Cancel My Subscription button at the bottom.

Your account will remain active through the current billing cycle.

For privacy reasons, we will automatically delete your student data after one year. You can choose to change this in your security settings.

Update Security Settings

Cancel a Business Account

  1. Log into Storyboard That.
  2. Scroll down to find Account Settings and click Manage Subscription.
  1. Click Need to Cancel?
  1. (Optional) Let us know why you want to cancel.
  1. Click Cancel My Subscription.

Your account will remain active through the current billing cycle.

Cancel an Individual Account

  1. Log into Storyboard That.
  2. Click My Settings at the top right dropdown menu.
  1. Click Account Status.
  1. Look under Account Status and select Need to Cancel.
  1. Tell us why you've decided to cancel, then click Cancel Subscription.

Your account will remain active through the current billing cycle.

If you have any questions about how to cancel your subscription or need help with the cancellation process, contact us at support@storyboardthat.com!

How did we do?

I Already Canceled, Why am I Being Charged?

If I forget to cancel my subscription, will you refund the last charge?

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