Table of Contents

Cancel Subscription

Cancellation is slightly different depending on the type of account you have and whether you are cancelling via desktop or mobile phone.

Cancel an Education Account

  1. Log into Storyboard That.
  2. Click on Settings and in account Settings and click Manage Subscription.
  1. Click Cancel Subscription under Additional Options.
  1. Still want to cancel? Click the orange Cancel My Subscription button at the bottom.

Your account will remain active through the current billing cycle.

For privacy reasons, we will automatically delete your student data after one year. You can choose to change this in your security settings.

Update Security Settings

Cancel a Business Account

  1. Log into Storyboard That.
  2. Scroll down to find Account Settings and click Manage Subscription.
  1. Click Need to Cancel?
  1. (Optional) Let us know why you want to cancel.
  1. Click Cancel My Subscription.

Your account will remain active through the current billing cycle.

Cancel an Individual Account

  1. Log into Storyboard That.
  2. Click My Settings at the top right dropdown menu.
  1. Click Account Status.
  1. Look under Account Status and select Click Here under Delete Account.
  1. Click Delete My Account.
  1. Click Cancel Subscription.

Your account will remain active through the current billing cycle.

If you have any questions, contact us at support@storyboardthat.com! 

How did we do?

I Already Canceled, Why am I Being Charged?

If I forget to cancel my subscription, will you refund the last charge?

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