Frequently Asked Questions
Error when Using Storyboard That
What are the Software Requirements?
How Do I Record Audio?
How Do I Unsubscribe From Emails?
How Do I Delete a Storyboard?
Accessibility Improvements for Chrome
How Do I Change the Name of a Storyboard?
Download / Export
Make a Folding Card
Download a High-Resolution Image
Download Cells Separately
Download for Social Media
How Do I Print My Storyboard?
What are the Download Options?
Download a PDF
Download a Slide Presentation
Share a Storyboard as a File
Share a Link to a Storyboard
Share a Printed Storyboard
Make a Storyboard Public
Sharing Storyboards for Classrooms
Can I Publish a Storyboard?
Embed a Storyboard on a Website
How Can I See Other People's Storyboards?
How Do I Change My User Name?
How Do I Delete My Account?
How Do I Change My Language?
How Do I Change My Password?
How do I Update My Email Address?
Can I Log In With Google?
How do I Create an Account?
I Don't Remember My User Name
I Forgot My Password
How Do I Log In?
How do I add items to characters?
Can I Make My Own Character?
How do I put a character in a wheelchair?
Flip and Rotate Images
Edit Image Functions
Settings and Support
Save a Storyboard
Edit a Storyboard
How do I combine storyboards?
How do I Split a Storyboard?
Subscription / Billing
What Account Type Do I Choose?
Account Types: Education Edition
Account Types: Business Edition
Account Types: Individual Edition
What's Available in the Free Version?
Do You Accept Purchase Orders?
Frequency of Payments
Do I Have to Purchase for a Year?
Purchase Order Information
Forms of Payment
How Do I Update My Credit Card?
Starting / Stopping Your Subscription
How Do I Change the Type of Account I Have?
If I forget to cancel my subscription, will you refund the last charge?
I Already Canceled, Why am I Being Charged?
I purchased a subscripton but am still being prompted to pay
View My Billing History
Free Trial for Teachers
Can I Restart My Teacher Trial?
How Many Students Can I Have?
What Happens When My Free Trial Ends? (Education)
I am Not a Teacher
How do I Remove My Trial?
Do you offer any training?
What Rostering Options Are There?
How do I Make a Worksheet?
How Do I Reset My Account?
What is the Teacher Dashboard?
Students & Classes
Can more than one student work on the same storyboard at once?
How do I View Student Work?
Where is My Class Password?
View and Manage Classes
Set Up Students with Canvas
Add Storyboard That App to Canvas
My students can't save!
View and Manage Student Accounts
Delete Student Accounts
How Do I Delete a Class?
How do I add students to or remove students from a class?
How Do I Change Classes?
How can students share or present storyboards?
How do I roster with Clever Library?
How Do Students Update Their Display Name?
What Are Classes?
How do I add a class?
How Do I Join a Class?
My Student has a Free Account. How can I change them to a student?
How Do I Roster With Google?
Where is My Sign-Up Link?
Do Students Need Their Own Accounts?
How do I Update a Class Name or Password?
How do I Add Students to My Account?
Copy a Pre-Made Assignment
How to Share an Assignment to Google Classroom
How Do Students Get Assignments?
Add Rubric to Assignment
Download All Storyboards in an Assignment
Show and Hide Assignments
My Student Can't See My Assignment
How can I add a student example to my assignment?
Print All Storyboards in an Assignment
How can I grade or leave feedback on an assignment?
How do I change the assignment for a storyboard?
What is a Template?
What are Assignments?
How Do Students Submit Assignments?
Add a Template to an Assignment
How do I share an assignment with other teachers?
What is a Co-Teacher?
How do I change the role of a user?
Admin: Delete Teachers
Inviting Teachers Who Have an Account
Admin: Set Up Account
Admin: Add Teachers
How do I add a teacher who already has an account?
My School has an Account
Where can I find your privacy policies?
My Students Signed Up for a Free Account
Users & Folders
Free Trial for Business
Business Edition Pricing
Updated by Anna
The basic free account offers simple functionalities for users looking to create a few storyboards every so often or to test it out before purchasing.
All storyboards created with a free account are public and can be found with a search engine with the right search terms. For access to privacy options, you must purchase a subscription.
The free account has access to:
Two storyboards per week (with the week beginning on the day you create your first storyboard)
3 and 6 cell traditional storyboards, or 3 x 1 and 3 x 2 layouts. For access to all our other cool layouts, like spider maps and posters, you'll need to upgrade.
Basic print options, either just your storyboard or your storyboard with the text below.
A single user account. For multiple users, see our business and educational editions.
Free individual accounts cannot:
- Upload images
- Make their storyboards private
- Use storyboards created for profit
- Use any of the awesome layouts
- Customize their print options
Can students use the free individual account?
Storyboard That does not recommend the free account for school use. The Education Edition is FERPA, COPPA, and SOPPIPA compliant; the basic free account is not.
Students using Storyboard That for school should have an account connected with their teacher or school.