Frequently Asked Questions
Other
What are the Software Requirements?
Error when Using Storyboard That
How Do I Record Audio?
How Do I Unsubscribe From Emails?
How Do I Delete a Storyboard?
Accessibility Improvements for Chrome
How Do I Change the Name of a Storyboard?
Download / Export
What are the Download Options?
Make a Folding Card
Download a High-Resolution Image
Download Cells Separately
Download for Social Media
How Do I Print My Storyboard?
Download a PDF
Download a Slide Presentation
Sharing Storyboards
Share Storyboard on Social Media
Share a Storyboard as a File
Share a Link to a Storyboard
Share a Printed Storyboard
Make a Storyboard Public
Sharing Storyboards for Classrooms
Can I Publish a Storyboard?
Embed a Storyboard on a Website
How Can I See Other People's Storyboards?
Account Settings
How Do I Change My User Name?
How Do I Delete My Account?
How Do I Change My Language?
How Do I Change My Password?
Logging In
How do I Update My Email Address?
Can I Log In With Google?
How do I Create an Account?
I Don't Remember My User Name
Multiple Accounts
I Forgot My Password
How Do I Log In?
Get Started!
Can I Make a Book?
How do I access Save or Revision History of a Storyboard?
Get a Premium Account for 1 month for $1.00!
Storyboard Creator
Storyboard Layouts
Scenes
Characters
Pose Characters
How do I add items to characters?
Can I Make My Own Character?
How do I put a character in a wheelchair?
Text
Edit Images
Change Colors
Flip and Rotate Images
Multi-Select Images
Layer Images
Resize Images
Align
Filters
Lock Position
Edit Image Functions
Add Images
Settings and Support
How do I filter age appropriate images in search?
Touch Interface Changes
Storyboard Creator Options
Save a Storyboard
Edit a Storyboard
How do I combine storyboards?
How do I Split a Storyboard?
Subscription / Billing
Subscription Types
What Account Type Do I Choose?
What's Available in the Free Version?
Account Types: Education Edition
Account Types: Business Edition
Account Types: Individual Edition
Payment Options
Do You Accept Purchase Orders?
Frequency of Payments
Do I Have to Purchase for a Year?
Purchase Order Information
Print Invoices
Forms of Payment
Change Subscription
How Do I Update My Credit Card?
Starting / Stopping Your Subscription
How Do I Change the Type of Account I Have?
Cancel Subscription
I Already Canceled, Why am I Being Charged?
Cancel Subscription
If I forget to cancel my subscription, will you refund the last charge?
I purchased a subscripton but am still being prompted to pay
View My Billing History
Education Edition
Security
Free Trial for Teachers
Do you offer any training?
What Happens When My Free Trial Ends? (Education)
Can I Restart My Teacher Trial?
How Many Students Can I Have?
I am Not a Teacher
How do I Remove My Trial?
Teacher Dashboard
How do I Make a Worksheet?
Account Associated with Multiple Schools
Co-Teachers
What is the Teacher Dashboard?
What Rostering Options Are There?
How Do I Reset My Account?
Students & Classes
What is a "StoryboardThat Playground" Account?
Add Storyboard That App to Canvas
How do I Print Login Cards?
How do I View Student Work?
How do I send you a Canvas API key for rostering?
How do I Add Students to My Account?
Do Students Need Their Own Accounts?
How do I add a class?
Can more than one student work on the same storyboard at once?
Delete Student Accounts
View and Manage Student Accounts
How do I roster with ClassLink?
How Do I Join a Class?
How can students share or present storyboards?
Where is My Class Password?
View and Manage Classes
Set Up Students with Canvas
My students can't save!
How Do I Delete a Class?
How do I add students to or remove students from a class?
How Do I Change Classes?
How do I roster with Clever Library?
How Do Students Update Their Display Name?
What Are Classes?
My Student has a Free Account. How can I change them to a student?
How Do I Roster With Google?
How do I Update a Class Name or Password?
Assignments
How Do I Share the Link to My Assignment with My Students?
How do I share an assignment with other teachers?
Example Assignments
Delete Assignment
Add a Template to an Assignment
How Do Students Submit Assignments?
What is a Template?
Copy a Pre-Made Assignment
What are Assignments?
How can I grade or leave feedback on an assignment?
How Do Students Get Assignments?
How to Share an Assignment to Google Classroom
Add Rubric to Assignment
Download All Storyboards in an Assignment
Show and Hide Assignments
My Student Can't See My Assignment
How can I add a student example to my assignment?
Print All Storyboards in an Assignment
How do I change the assignment for a storyboard?
Admin Dashboard
Admin: Set Up Account
Admin: Add Teachers
How do I add a teacher who already has an account?
What is a Co-Teacher?
How do I change the role of a user?
Admin: Delete Teachers
Inviting Teachers Who Have an Account
Where can I find your privacy policies?
My School has an Account
My Students Signed Up for a Free Account
Business Edition
Individual Edition
Table of Contents
- All Categories
- Subscription / Billing
- Payment Options
- Do I Have to Purchase for a Year?
Do I Have to Purchase for a Year?
Updated
by Anna
No, you do not have to purchase a full year in advance. We have monthly and quarterly options as well. Yes, you can cancel at any time.
Is there a minimum duration?
Yes, the minimum duration is one month. Purchase a subscription and select the monthly payment option. Cancel any time before the month is up.
Your access to premium features will last one month from your most recent payment.
Month to Month Subscription
When purchasing from our website, select the option that says "Monthly" to pay month to month. (It's on the left!)
Note: Depending on the type of account (Education, Business, or Individual) and the number of users, the purchase page may look different.
Quarterly Subscription
When purchasing from our website, select the option that says "Quarterly" to pay quarterly or three months at a time. (This option is in the middle)
In the example above, there is $1/per month savings over the month-to-month option. $8.99 X 3 = $26.97
After you cancel, your access to premium features will last three months from your most recent payment.
Get a Quote
Most Education quotes and Business quotes automatically generated from our website are for annual accounts by default, but you can request a custom quote for a specific period of time by emailing orders@storyboardthat.com.
Ex. I would like a quote for 1 teacher and 200 students for 5 months.
Education Accounts with Two or More Teachers
For our Multi-Teacher options, you can choose to purchase online or request a quote.
Request a Quote
Have a quote emailed to you automatically, or send in a quote request to orders@storyboardthat.com.
Purchase Online
- Click Manage Subscription in your account settings
- Input the amount of students and teachers you would like to have access.
- Review your options and click Buy Now
- Take advantage of our 3 for 2 deal, or continue with a 1 year subscription
- Select your payment method. Purchase immediately with a credit card, upload a PO for processing, or email an invoice for later.
- Create awesome storyboards!
Any other questions? Contact support@storyboardthat.com for anything you need!
