Frequently Asked Questions
Other
Error when Using Storyboard That
What are the Software Requirements?
How Do I Record Audio?
How Do I Unsubscribe From Emails?
How Do I Delete a Storyboard?
Accessibility Improvements for Chrome
How Do I Change the Name of a Storyboard?
Download / Export
Make a Folding Card
Download a High-Resolution Image
Download Cells Separately
Download for Social Media
How Do I Print My Storyboard?
What are the Download Options?
Download a PDF
Download a Slide Presentation
Sharing Storyboards
Share a Storyboard as a File
Share a Link to a Storyboard
Share a Printed Storyboard
Make a Storyboard Public
Sharing Storyboards for Classrooms
Can I Publish a Storyboard?
Embed a Storyboard on a Website
How Can I See Other People's Storyboards?
Account Settings
How Do I Change My User Name?
How Do I Delete My Account?
How Do I Change My Language?
How Do I Change My Password?
Logging In
How do I Update My Email Address?
Can I Log In With Google?
How do I Create an Account?
I Don't Remember My User Name
Multiple Accounts
I Forgot My Password
How Do I Log In?
Get Started!
Storyboard Creator
Storyboard Layouts
Scenes
Characters
Pose Characters
How do I add items to characters?
Can I Make My Own Character?
How do I put a character in a wheelchair?
Text
Edit Images
Flip and Rotate Images
Multi-Select Images
Layer Images
Resize Images
Align
Filters
Lock Position
Edit Image Functions
Change Colors
Add Images
Settings and Support
Save a Storyboard
Edit a Storyboard
How do I combine storyboards?
How do I Split a Storyboard?
Subscription / Billing
Subscription Types
What Account Type Do I Choose?
Account Types: Education Edition
Account Types: Business Edition
Account Types: Individual Edition
What's Available in the Free Version?
Payment Options
Do You Accept Purchase Orders?
Frequency of Payments
Do I Have to Purchase for a Year?
Purchase Order Information
Print Invoices
Forms of Payment
Change Subscription
How Do I Update My Credit Card?
Starting / Stopping Your Subscription
How Do I Change the Type of Account I Have?
Cancel Subscription
If I forget to cancel my subscription, will you refund the last charge?
I Already Canceled, Why am I Being Charged?
Cancel Subscription
I purchased a subscripton but am still being prompted to pay
View My Billing History
Education Edition
Security
Free Trial for Teachers
Can I Restart My Teacher Trial?
How Many Students Can I Have?
What Happens When My Free Trial Ends? (Education)
I am Not a Teacher
How do I Remove My Trial?
Do you offer any training?
Teacher Dashboard
What Rostering Options Are There?
Co-Teachers
How do I Make a Worksheet?
How Do I Reset My Account?
What is the Teacher Dashboard?
Students & Classes
Can more than one student work on the same storyboard at once?
How do I View Student Work?
Where is My Class Password?
View and Manage Classes
Set Up Students with Canvas
Add Storyboard That App to Canvas
My students can't save!
View and Manage Student Accounts
Delete Student Accounts
How Do I Delete a Class?
How do I add students to or remove students from a class?
How Do I Change Classes?
How can students share or present storyboards?
How do I roster with Clever Library?
How Do Students Update Their Display Name?
What Are Classes?
How do I add a class?
How Do I Join a Class?
My Student has a Free Account. How can I change them to a student?
How Do I Roster With Google?
Where is My Sign-Up Link?
Do Students Need Their Own Accounts?
How do I Update a Class Name or Password?
How do I Add Students to My Account?
Assignments
Copy a Pre-Made Assignment
How to Share an Assignment to Google Classroom
How Do Students Get Assignments?
Add Rubric to Assignment
Download All Storyboards in an Assignment
Show and Hide Assignments
My Student Can't See My Assignment
How can I add a student example to my assignment?
Print All Storyboards in an Assignment
How can I grade or leave feedback on an assignment?
Delete Assignment
Example Assignments
How do I change the assignment for a storyboard?
What is a Template?
What are Assignments?
How Do Students Submit Assignments?
Add a Template to an Assignment
How do I share an assignment with other teachers?
Admin Dashboard
What is a Co-Teacher?
How do I change the role of a user?
Admin: Delete Teachers
Inviting Teachers Who Have an Account
Admin: Set Up Account
Admin: Add Teachers
How do I add a teacher who already has an account?
My School has an Account
Where can I find your privacy policies?
My Students Signed Up for a Free Account
Business Edition
Individual Edition
Table of Contents
- All Categories
- Subscription / Billing
- Payment Options
- Do I Have to Purchase for a Year?
Do I Have to Purchase for a Year?
Updated
by Anna
No, you do not have to purchase a full year in advance. We have monthly and quarterly options as well. Yes, you can cancel at any time.
Is there a minimum duration?
Yes, the minimum duration is one month. Purchase a subscription and select the monthly payment option. Cancel any time before the month is up.
Your access to premium features will last one month from your most recent payment.
Month to Month Subscription
When purchasing from our website, select the option that says "Monthly" to pay month to month. (It's on the left!)
Note: Depending on the type of account (Education, Business, or Individual) and the number of users, the purchase page may look different.
Quarterly Subscription
When purchasing from our website, select the option that says "Quarterly" to pay quarterly or three months at a time. (This option is in the middle)
In the example above, there is $1/per month savings over the month-to-month option. $8.99 X 3 = $26.97
After you cancel, your access to premium features will last three months from your most recent payment.
Get a Quote
Most Education quotes and Business quotes automatically generated from our website are for annual accounts by default, but you can request a custom quote for a specific period of time by emailing orders@storyboardthat.com.
Ex. I would like a quote for 1 teacher and 200 students for 5 months.
Education Accounts with Two or More Teachers
For our Multi-Teacher options, you can choose to purchase online or request a quote.
Request a Quote
Have a quote emailed to you automatically, or send in a quote request to orders@storyboardthat.com.
Purchase Online
- Click Manage Subscription in your account settings
- Input the amount of students and teachers you would like to have access.
- Review your options and click Buy Now
- Take advantage of our 3 for 2 deal, or continue with a 1 year subscription
- Select your payment method. Purchase immediately with a credit card, upload a PO for processing, or email an invoice for later.
- Create awesome storyboards!
Any other questions? Contact support@storyboardthat.com for anything you need!
