Frequently Asked Questions
What are the Software Requirements?
How Do I Record Audio?
How Do I Unsubscribe From Emails?
How Do I Delete a Storyboard?
Accessibility Improvements for Chrome
How Do I Change the Name of a Storyboard?
Error when Using Storyboard That
Download / Export
Make a Folding Card
Download a High-Resolution Image
Download Cells Separately
Download for Social Media
How Do I Print My Storyboard?
What are the Download Options?
Download a PDF
Download a Slide Presentation
Share a Printed Storyboard
Sharing Storyboards for Classrooms
Can I Publish a Storyboard?
Embed a Storyboard on a Website
Make a Storyboard Public
How Can I See Other People's Storyboards?
Share a Storyboard as a File
Share a Link to a Storyboard
How Do I Change My User Name?
How Do I Delete My Account?
How Do I Change My Language?
How Do I Change My Password?
How do I Update My Email Address?
Can I Log In With Google?
How do I Create an Account?
I Don't Remember My User Name
I Forgot My Password
How Do I Log In?
How do I add items to characters?
Can I Make My Own Character?
How do I put a character in a wheelchair?
Flip and Rotate Images
Edit Image Functions
Settings and Support
How do I combine storyboards?
Edit a Storyboard
Save a Storyboard
How do I Split a Storyboard?
Subscription / Billing
Account Types: Education Edition
What Account Type Do I Choose?
Account Types: Business Edition
Account Types: Individual Edition
What's Available in the Free Version?
Do You Accept Purchase Orders?
Frequency of Payments
Do I Have to Purchase for a Year?
Purchase Order Information
Forms of Payment
How Do I Update My Credit Card?
Starting / Stopping Your Subscription
How Do I Change the Type of Account I Have?
If I forget to cancel my subscription, will you refund the last charge?
I Already Canceled, Why am I Being Charged?
I purchased a subscripton but am still being prompted to pay
View My Billing History
Free Trial for Teachers
How Many Students Can I Have?
What Happens When My Free Trial Ends? (Education)
I am Not a Teacher
How do I Remove My Trial?
Can I Restart My Teacher Trial?
Do you offer any training?
How do I Make a Worksheet?
How Do I Reset My Account?
What Rostering Options Are There?
What is the Teacher Dashboard?
Students & Classes
View and Manage Student Accounts
Delete Student Accounts
How Do I Delete a Class?
How do I add students to or remove students from a class?
How Do I Change Classes?
How can students share or present storyboards?
View and Manage Classes
How do I roster with Clever Library?
How Do Students Update Their Display Name?
Where is My Class Password?
What Are Classes?
Can more than one student work on the same storyboard at once?
How do I add a class?
How Do I Join a Class?
My Student has a Free Account. How can I change them to a student?
My students can't save!
How Do I Roster With Google?
Where is My Sign-Up Link?
Do Students Need Their Own Accounts?
How do I Update a Class Name or Password?
How do I send you a Canvas API key for rostering?
How do I View Student Work?
How do I Add Students to My Account?
Add Rubric to Assignment
Download All Storyboards in an Assignment
Show and Hide Assignments
How Do Students Get Assignments?
My Student Can't See My Assignment
How can I add a student example to my assignment?
Print All Storyboards in an Assignment
How can I grade or leave feedback on an assignment?
How do I change the assignment for a storyboard?
What is a Template?
What are Assignments?
Copy a Pre-Made Assignment
How do I Share My Assignment on Google Classroom?
How Do Students Submit Assignments?
Add a Template to an Assignment
How do I share an assignment with other teachers?
What is a Co-Teacher?
How do I change the role of a user?
Admin: Delete Teachers
Inviting Teachers Who Have an Account
Admin: Set Up Account
Admin: Add Teachers
How do I add a teacher who already has an account?
My School has an Account
Where can I find your privacy policies?
My Students Signed Up for a Free Account
Users & Folders
Free Trial for Business
Business Edition Pricing
Table of Contents
Updated by Anna
Is there a minimum duration?
Your access to premium features will last one month from your most recent payment.
Month to Month Subscription
When purchasing from our website, select the option that says "Monthly" to pay month to month. (It's on the left!)
Note: Depending on the type of account (Education, Business, or Individual) and the number of users, the purchase page may look different.
When purchasing from our website, select the option that says "Quarterly" to pay quarterly or three months at a time. (This option is in the middle)
In the example above, there is $1/per month savings over the month-to-month option. $8.99 X 3 = $26.97
After you cancel, your access to premium features will last three months from your most recent payment.
Get a Quote
Most Education quotes and Business quotes automatically generated from our website are for annual accounts by default, but you can request a custom quote for a specific period of time by emailing firstname.lastname@example.org.
Ex. I would like a quote for 1 teacher and 200 students for 5 months.
Education Accounts with Two or More Teachers
For our Multi-Teacher options, you can choose to purchase online or request a quote.
Request a Quote
- Click Manage Subscription in your account settings
- Input the amount of students and teachers you would like to have access.
- Review your options and click Buy Now
- Take advantage of our 3 for 2 deal, or continue with a 1 year subscription
- Select your payment method. Purchase immediately with a credit card, upload a PO for processing, or email an invoice for later.
- Create awesome storyboards!
Any other questions? Contact email@example.com for anything you need!